Posts made in September, 2015


I walked into two hardware stores this week, and the same thing happened in both stores. It was later in the evening, and as I pulled into the first store, my car was one of the only ones in the lot. As I entered, there were two employees at the checkout counter. They were manning their individual stations, but there were no customers in line, so they were chatting. As I walked in, they both looked at me and one said, “Can I help...

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Do Something You Love


Posted By on Sep 21, 2015 in Team Building

“Do something you love.” We’ve all heard this well-meaning advice and challenge.  It sounds logical and so obvious.  Who wants to do the opposite?  If you’re like me, you’ve sometimes wondered what actions you should take in your own career to achieve the implied goal. Some people have a passion that drives them in an unrelenting quest to turn something they love into their career.  I always thought that...

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When I was an award-winning franchise business owner, the best decision I ever made was to agree to become a member of a newly-formed mastermind collaboration group that was made up of the top owners in our franchise system. This group had one purpose, and that was to increase the prosperity of each member of the group. Now it’s not easy getting invited into their mastermind group, and you have to give them a good reason to...

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Businesses operate today in a marketplace that demands efficiency. If the company expects to make a reasonable profit, there is no room for over-compensating of staff, over-hiring of staff, or for excessive staff turn-over. Why am I mentioning “excessive staff turn-over”? Because if the team leader or company owner is trapped in a cycle of endless hiring, in order to replace exiting team members–then that team will...

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