Company Profitability


Team leaders and company owners are many times faced with acknowledging that their team is not on track to achieve their objectives, or that their business plan is failing. This isn’t just a “gut feeling”. This acknowledgment is due to carefully examining the results of the metrics the leader is using to measure progress toward stated company goals, and recognizing that if something doesn’t change, the...

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My daughter and son-in-law own a residential painting and cabinetwork refurbishing company. We both began our small business ownership adventures in 2006, and its a dimension of our relationship that has added a great deal to the depth and enjoyment of our conversations. While we were visiting them recently, my son-in-law was excited to explain to me why they were repositioning their business in the marketplace. He explained that they...

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I walked into two hardware stores this week, and the same thing happened in both stores. It was later in the evening, and as I pulled into the first store, my car was one of the only ones in the lot. As I entered, there were two employees at the checkout counter. They were manning their individual stations, but there were no customers in line, so they were chatting. As I walked in, they both looked at me and one said, “Can I help...

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When I was an award-winning franchise business owner, the best decision I ever made was to agree to become a member of a newly-formed mastermind collaboration group that was made up of the top owners in our franchise system. This group had one purpose, and that was to increase the prosperity of each member of the group. Now it’s not easy getting invited into their mastermind group, and you have to give them a good reason to...

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Businesses operate today in a marketplace that demands efficiency. If the company expects to make a reasonable profit, there is no room for over-compensating of staff, over-hiring of staff, or for excessive staff turn-over. Why am I mentioning “excessive staff turn-over”? Because if the team leader or company owner is trapped in a cycle of endless hiring, in order to replace exiting team members–then that team will...

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What is the connection between a Surging Team and company profitability? When I was an award-winning franchise owner, I once got a call from the franchise home office that went like this: “Hi Scott, this is your quarterly check-in call from the home office! Is there anything we can do to help you?” I knew everyone at the home office, and I had a good idea of their experience in the marketplace, so I thought about that...

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