Franchise Ownership


Do you only associate innovation with those well-known products that changed the course of human history? We all can list “The Big Product Innovations”: the light bulb, telephone, airplane, Post-It-Notes, the Apple personal computer, and the iPhone. OK, maybe Post-It-Notes doesn’t really make the list of “Big Ones”, but I bet you still have some! In 380 BC, Plato wrote the following in his ancient book...

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Most experienced leaders will have a business plan ready to begin 2016, but does your plan inspire the passion of those who will be asked to see it through in the months to come? I’ll never forget the comments made by the department dean, to my daughter’s physical therapy assistant graduating class, “There are few occupations in this world where your touch is a part of someone’s healing, and you have the privilege of being in one.” I...

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When I was a franchise owner, I joined a mastermind group comprised of a dozen owners who dared to do better and wanted to achieve more profitability. This group, the Pacesetters, produced 8 consecutive franchise of the year winners and an equal number of million dollar sales recipients. Of course, our franchisor wanted to extend this kind of success throughout the franchise system, and believed that there was a personality profile...

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When I was an award-winning franchise owner, I received many calls from people who were peforming due diligence in their effort to evaluate our franchise concept, for their own possible investment. The current franchise owners referred to these as “validation calls”, and we all remembered how important the feedback from existing franchise owners was in our own analysis of the business opportunity being offered by the...

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One look at your company’s bank account, and your chest begins to tighten. It might be the realization that your client acquisition effort didn’t bring in a single new client, but it cost you dearly to implement. Maybe you just lost a major client, and while trying to remain optimistic, you can’t help but project your sales for the rest of the year, and you see the cash shortfall that’s coming. Some will face...

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Team leaders and company owners are many times faced with acknowledging that their team is not on track to achieve their objectives, or that their business plan is failing. This isn’t just a “gut feeling”. This acknowledgment is due to carefully examining the results of the metrics the leader is using to measure progress toward stated company goals, and recognizing that if something doesn’t change, the...

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